DAILYJILI is committed to responsible gaming and to operating a platform that prioritises safe and sustainable participation. This policy governs how we prevent gambling‑related harm, protect vulnerable players, and ensure that gambling remains a form of entertainment rather than a means to solve financial or personal difficulties. It applies to all products and services offered by DAILYJILI and to every player accessing our platform.
A designated Responsible Gaming officer or a responsible Compliance Lead oversees the implementation and ongoing enforcement of this Policy. The role includes monitoring adherence, coordinating controls, and providing an annual management report on effectiveness and proposed enhancements. Material changes to the policy are communicated to the licensing authority in accordance with regulatory requirements.
We prohibit participation by minors and carry out rigorous age verification during registration and at additional checkpoints as required. Players must provide accurate information, and verification may include government‑issued documentation and supplementary checks to achieve sufficient certainty of age. If a minor is identified, we will immediately suspend or close the account and address any related entitlements in accordance with applicable law. All age verification records are retained in compliance with data protection and regulatory obligations and may be made available for regulatory review. Verification is required prior to first withdrawal and continues as part of ongoing due diligence under AML/CTF and customer due diligence requirements.
Players have access to standardized self‑assessment tools designed to help identify potential problem gambling behaviours. Tools may include concise screening questions and, where available, more extensive questionnaires. Results are presented to the player within the Responsible Gaming Section to assist informed decision making and the appropriate use of RG tools. We provide information about gambling harm and guidance on seeking professional support through independent resources, while respecting privacy and data protection requirements.
We monitor gameplay patterns, bet sizes, frequency, time spent on the platform, and other indicators of risk. A holistic assessment—not a single metric—is used to identify at‑risk players. When findings indicate elevated risk, we will provide targeted prompts to engage RG tools and offer appropriate support options. All monitoring activities are conducted in compliance with applicable privacy, data protection, and regulatory requirements.
A clearly identifiable Responsible Gaming Section will be accessible from the DAILYJILI homepage. The RG Section provides plain‑language information about available tools, how to use them, and how to contact us regarding Responsible Gaming concerns. The RG content is available in English and the local language(s) of the target market, with English prevailing in cases of discrepancy. The Terms and Conditions explicitly reference the RG Section.
Marketing, promotions and advertising are conducted in compliance with applicable laws and licensing requirements. We do not target minors, and promotional activity avoids misleading representations of winning probabilities or implications of guaranteed returns. Advertising content supports informed and responsible engagement with our platform.
We provide clear guidance on recognizing and addressing potential gambling problems and facilitate access to appropriate support resources. Players may contact DAILYJILI Customer Support for RG assistance and access to RG tools. Where appropriate, we reference independent third‑party support options in a manner that respects confidentiality and privacy. We do not substitute professional treatment; rather, we connect players with suitable services as needed.
All RG‑related data—including age verification records, self‑assessment results, self‑exclusions, cooling‑off histories, deposit limits, and RG communications—are retained in accordance with applicable privacy laws, data protection standards, and licensing obligations. Retention periods align with regulatory requirements and internal data governance policies. All RG activities are conducted to uphold the integrity of the platform and the safety of players.
This Responsible Gaming Policy is Version 1.0. It is subject to annual review and updates as required by regulatory developments or changes to DAILYJILI’s operations. Material amendments will be communicated to players via the platform and, where required, reported to the licensing authority.
